8The maritime industry increasingly recognises team performance review as being fundamental in supporting safe and efficient vessel operations. The ongoing evaluation and improvement of human element effectiveness consequently plays a significant role in the enhancement of team performance and operational proficiency.
Resource Management entails the management and development of critical non-technical skills, and integrates social and cognitive elements:
Social skills: Team building and team working, inspirational leadership, effective communication, successful multi-cultural engagement, planning and coordination of individual skills to ensure successful management of team workloads
Cognitive skills: Advanced situational awareness, problem analysis/solving and risk-conscious, well-informed decision making
Despite advanced technology and modern equipment, accidents and incidents continue to occur regularly and poor teamwork is often cited as one of the main reasons for these mishaps. However, mariners should be less concerned about making potential mistakes than of failing to learn and assimilate the lessons from previous errors made by either themselves or their colleagues.
In conducting a review of team performance, our assessor-trainers bring a wealth of experience in generating and maintaining effective team management skills. They focus on ensuring that the team is effectively organised to ensure the safe and effective operation of a vessel, using all equipment and techniques to full advantage. This is achieved through consolidating and developing planning skills, ensuring clarity of purpose and embracing effective organisation and management principles.
The assessment and training process avoids reference to acts of management by one person, but aims to develop a continuous acceptance and understanding by each member of the team, to both fulfil the roles to which they have been assigned and also to interact effectively with the other team members.
Assessment and training is personalised to suit company-specific requirements and can be focused on specific areas.
We are pleased to provide a consultancy review of team performance for the deck, engineering and hotel operations departments, in conjunction with our partner organisations.
Please contact us to discuss your particular requirements.
Tel: +44 (0) 2380 173838